Terms of service

Terms of Service

According to § 312d Paragraph 4 No. 1 BGB, the right of cancellation or return does not apply to:

"Distance contracts for the supply of goods that are made to customer specifications or are clearly tailored to personal needs.

- This includes all custom-made cages / enclosures that do not correspond to our standard products and products with a personal image / logo request.

- as well as significant changes to standard products that have been made at the request of the customer and make resale almost impossible or only with a considerable loss in value.

Please note that we work with natural wood. This means that no work piece is the same as the other, the appearance varies depending on the wood used. No liability is accepted for the shape, appearance and natural changes in the wood, and there are no grounds for complaints. Drying cracks cannot always be avoided and are not a defect.

- Vouchers/digital content are excluded from the right of withdrawal after delivery.

- 1 year product guarantee by M.G.Nagerfarm - valid only in Germany and the ECO series / marked products - refers exclusively to faulty processing - damage caused by animals and improper use are excluded. There is no legal entitlement to a new exchange item - only the M.G. Rodent Farm decides on the type of repair or replacement -

By purchasing our products/services, you agree to the terms and conditions and confirm that you have read them.

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