Refund policy
Cancellation Policy | right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last piece. In order to exercise your right of withdrawal, you must
Customer Service M.G. Nagerfarm
Schillerstr.12
D-35447 Reiskirchen
Email: service@nagerfarm.com
Telephone number: 015223325362
by means of a clear statement (e.g. by e-mail) of your decision to withdraw from this contract.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Cancellation Policy | Consequences of revocation
If you withdraw from this contract, we will owe you all payments that we have received from you, including delivery costs (except for the additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us ), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, properties and functioning of the goods.
Cancellation Policy | Exceptions to the right of withdrawal
According to § 312g paragraph 2 BGB, the right of withdrawal does not apply to goods that can spoil quickly or whose expiry date would be exceeded quickly. The right of cancellation also does not apply to sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.
End of revocation
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last piece. In order to exercise your right of withdrawal, you must
Customer Service M.G. Nagerfarm
Schillerstr.12
D-35447 Reiskirchen
Email: service@nagerfarm.com
Telephone number: 015223325362
by means of a clear statement (e.g. by e-mail) of your decision to withdraw from this contract.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Cancellation Policy | Consequences of revocation
If you withdraw from this contract, we will owe you all payments that we have received from you, including delivery costs (except for the additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us ), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, properties and functioning of the goods.
Cancellation Policy | Exceptions to the right of withdrawal
According to § 312g paragraph 2 BGB, the right of withdrawal does not apply to goods that can spoil quickly or whose expiry date would be exceeded quickly. The right of cancellation also does not apply to sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.
End of revocation
